Privacy Policy

At Masonic Alliance, your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://masonicalliance.com (the “Site”), and what choices you have in relation to that information.

By using our website and services, you agree to the terms of this policy.

1. Information We Collect

When you make a purchase or browse our store, we collect the following types of information:

a. Personal Information You Provide

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number (optional)

  • Order details

  • Personalization input (e.g., name, lodge number, or custom design text)

b. Payment Information

  • Payment card data (processed securely via Shopify Payments or PayPal)

  • We do not store your full card details or security codes. Payment data is encrypted and handled by certified third-party payment processors.

c. Device Information

When you visit our website, we automatically collect:

  • Your IP address

  • Time zone

  • Web browser and device type

  • Pages viewed and time spent on the site

  • Referral source (if applicable)

This data is used for analytics and website improvement.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate order status, updates, and tracking

  • Offer personalization features (e.g., your name or lodge number)

  • Improve website performance and user experience

  • Send marketing communications (if you opt in)

We only retain your data for as long as necessary to provide our services and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data.

However, to fulfill your orders and run our business efficiently, we share your information with trusted third parties, including:

  • Shopify, our eCommerce platform provider

  • Printify, our fulfillment partner (for production and shipping)

  • Payment processors, including Shopify Payments and PayPal

  • Email marketing providers, if you opt-in to receive updates or newsletters

These parties are required to maintain confidentiality and protect your data in accordance with industry standards.

4. Payment Security

All transactions are processed securely through Shopify’s PCI-DSS-compliant system or PayPal’s secure checkout.

We use SSL encryption throughout our site to protect sensitive customer information during transmission.

We do not retain your full payment card details. These are securely stored by our payment gateway providers.

5. Your Rights as a Customer

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (excluding data we’re required to retain for legal or operational reasons)

  • Withdraw marketing consent at any time by clicking “Unsubscribe” or contacting us

To exercise any of these rights, contact us at:
📧 sales@masonicalliance.com

6. Cookies and Tracking

We use cookies to:

  • Keep items in your cart

  • Analyze traffic and site usage

  • Improve website functionality

  • Serve personalized content or ads (if applicable)

You can disable cookies in your browser settings, but doing so may affect certain website features.

7. Third-Party Links

Our website may include links to third-party websites (such as TikTok or social media platforms). We are not responsible for the privacy practices or content of those websites.

8. Data Storage & Retention

We retain your personal data:

  • As long as needed to complete your transactions

  • For business records and reporting

  • To comply with legal and tax obligations

When we no longer need your data, it will be securely deleted or anonymized.

9. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the site signifies acceptance of any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us:

Masonic Alliance
📧 Email: sales@masonicalliance.com
📞 Phone: (803) 956-9095
📍 Address: Masonic LLC, 30 N Gould St Ste N, Sheridan WY 82801, United States
🌐 Website: https://masonicalliance.com