Shipping Policy

Thank you for shopping with Masonic Alliance. We are committed to delivering your Masonic-inspired products as efficiently and reliably as possible.

Every item in our store is made-to-order, and all orders are processed through our professional fulfillment facilities across the United States, Canada, Europe, and beyond.

📦 Handling & Production Time

All items are custom printed for each order.

  • Production time: 2–3 business days

  • Orders are sent to production immediately after purchase, including weekends and holidays.

  • Once fulfilled, you will receive a shipping confirmation email with a tracking number.

🚚 Shipping Fee

We offer a flat-rate shipping fee of $9.99 USD per order — no matter how many items are included.
This rate applies to all destinations we serve globally.

🌍 Where We Ship

We proudly ship to most countries worldwide. Below are estimated delivery times by region after production:

🇺🇸 United States

  • Estimated Delivery: 5–7 business days

🇨🇦 Canada

  • Estimated Delivery: 7–10 business days

🇬🇧 United Kingdom

  • Estimated Delivery: 7–10 business days

🇦🇺 Australia & New Zealand

  • Estimated Delivery: 10–15 business days

🇪🇺 Europe (Germany, France, Spain, Italy, Netherlands, etc.)

  • Estimated Delivery: 8–12 business days

🌐 Other International Countries:

  • Estimated Delivery: 10–20 business days

🕵️ Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with a tracking link.
You can monitor your shipment’s status at any time.

If you do not receive tracking details within 5 business days of placing your order, please contact us at sales@masonicalliance.com.

🚫 Countries We Do Not Currently Ship To

We currently do not ship to the following countries due to logistical restrictions:

  • North Korea

  • Iran

  • Syria

  • Cuba

  • Sudan

  • Crimea (Ukraine)

🛃 Customs, Duties & Import Taxes

For international orders, your package may be subject to customs duties or taxes upon arrival in your country.
These fees are determined by your local customs authority and are the responsibility of the buyer.
We do not have control over these charges and cannot predict their amount.

📬 Shipping Delays

While we strive to meet all delivery timelines, occasional delays may occur due to:

  • Weather disruptions

  • Carrier issues

  • Customs processing (for international orders)

  • Peak seasonal volume

If your package is significantly delayed or lost, please reach out to us — we’ll investigate the issue and ensure you’re taken care of.

⚠️ Address Accuracy

Please double-check your shipping address before completing your order.
Masonic Alliance is not responsible for:

  • Packages delivered to the wrong address due to customer error

  • Delivery delays caused by incorrect or incomplete addresses

❓Questions?

If you have questions about shipping or need help tracking your package, contact us anytime:

📧 sales@masonicalliance.com
📞 (803) 956-9095
📍 Masonic Alliance – 30 N Gould St Ste N, Sheridan WY 82801, USA